Fully Managed Website Hosting Service
Over 10 years of experience using pretty much every web hosting company you could mention has led us to develop our own hosting platform which is faster and more secure than everything but the most expensive enterprise class solutions.
Our web hosting service is no ordinary service and is not comparable to the kind of service you would receive from most hosting companies, it's specially tuned and tweaked to run our client's websites in a way that maximises performance, speed, and security. Our service is fully managed, we look after every aspect of your website hosting meaning you don't have to worry about a thing. Web hosting purchased from most hosting companies is not managed, meaning you need to understand various different hosting technologies and you are responsible for managing it yourself, even if they do offer support.
Our Professional web hosting package is included Free of charge with with our Professional or Business maintenance and support package.
Web Hosting is a service that makes your website available 24 hours per day on the internet by storing it on a server with a high speed connection to the internet.
Every website on the internet requires a hosting service. You can choose to have us provide this service, or you can purchase this service elsewhere. We strongly suggest using our web hosting service, so that we can take care of your website and guarantee its performance. Experience has taught us that clients who opt for 3rd party hosting elsewhere almost always run into difficulties sooner or later, and we don't like being in a situation we cannot resolve your issues.
Web hosting is a critical service and it will dictate how fast your website loads and how reliable it is. Almost every potential problem that could occur with your website is related to your web hosting service.
With our service your website hosting will be managed by highly trained data centre technicians who have an in-depth knowledge of the hosting infrastructure. We take full responsibility for the performance of your website and we will never direct you to a 3rd party web hosting company to fix any problems.
Most website design companies who offer hosting to their clients do so through what is known as a reseller programme. This means that they simply buy hosting from a larger company and sell it on to their clients, usually for a small profit. The downside of this is that your website would be on a shared server with hundreds or thousands of other customers, not just the customers of the web design company. This leads to degraded performance and speed, or even downtime where your website is not accessible at all. On a shared server the actions of any customer can affect every other customer whose website is on that server, making performance and even security problems much more likely.
We have our own dedicated servers which are used solely for hosting our client's websites, there are no other accounts on our servers and we don't provide hosting for anyone else. This allows us to ensure every website we host is fast and stable.
Service and support for our servers are provided by technicians in the actual data centre where our servers are located. This is different to a reseller programme or a hosting company where a third party is involved. We cut out the middle man and have a contract with the data centre themselves as opposed to with a hosting company.
The core software of the systems we manage is continually updated. You benefit from the continuous further development of core hosting software as well as prompt security updates.
Fully automatic service provided by a separate backup server with the possibility of restoring individual accounts as well as an entire server in the event of a critical failure. Backups are performed periodically depending on which hosting plan you choose and each backup is kept for 14 days.
The data centre service technicians automatically receive SMS notifications of any issues and can react fast. All critical system processes are monitored around the clock and any system failure will be identified and rectified as quickly as possible.
Comprehensive Security Concept
An automated defence mechanism is provided for brute-force attacks and signature based defence against known worms like Code Red etc. System log files are evaluated every 15 minutes with automatic reports of anomalies sent to the service technicians. Our servers are physically independent within the data centre, and unlike shared hosting our platform cannot be effected by any other user who is not a client of ours.
System Integrity Checks
System integrity checks are based on both internal and external monitoring of the server. Externally the web and email services are checked every minute. Internally critical system processes are checked every 5 minutes. A comprehensive automatic evaluation of server log files is carried out on indication of malfunction; a typical incident would be a sporadic read error on a hard disk which could be an early warning sign of an impending hardware failure.
We provide CloudFlare Pro at no extra cost for our Professional and Business hosting plans.
This is a premium service which is charged at $20 if purchased via CloudFlare directly. The service provides the following benefits:
- Globally load balanced content delivery network (CDN)
Cloudflare's 24 data centers are located across the globe to make your site fast for your visitors no matter where they are.
- Automatic static content caching
CloudFlare saves CPU resources and bandwidth by serving your static content directly from their global data centers, meaning we can host high traffic sites on our servers without having to charge you a premium.
- Always Online™
Keeps the static portions of your site online even if our servers go down. Unlikely but still a bonus!
- Global Anycast DNS
Fast responsive times globally and near-instant updates. You are not relying on the update speed of any web hosting company's DNS systems.
- Polish & Mirage image optimisation
Automatically resizes images for optimal display based on the screen size of your visitors' device. Applies lossless or lossy image optimisation to reduce your image sizes by 35% on average. Makes mobile browsing of your site incredibly fast.
- Resource pre-loading
Makes subsequent page loads lightning fast by preloading your site's most requested content into your visitors' browsers during idle moments.
- Mobile optimisation
Detects the browser type of a visitor and optimizes performance for the particular device.
- SPDY Support
SPDY is a modification to HTTP to reduce latency and increase security. CloudFlare provides automatic SPDY coverage for your visitors.
CloudFlare protects and accelerates websites and is used by enterprise clients like The Franklin Mint, World Economic Forum, and Eurovision Song Contest. Your website traffic is routed through CloudFlare's intelligent global network which automatically optimises the delivery of your web pages so your visitors get the fastest page load times and best performance no matter where they are based in the world. It also blocks threats and limits abusive bots and crawlers from wasting bandwidth and server resources. The result: CloudFlare-enabled websites see a significant improvement in performance and a decrease in spam and other attacks.
RAID 1 Hard Disk Array
All of our servers contain two hard disks for redundancy. The second hard disk mirrors the first disk in real time, so essentially there are always two copies of every file on our servers which ensures data integrity if there was a disk failure.
We manage your hosting service and our data centre technicians pro-actively monitor the servers, therefore it is unlikely that you will come across a hosting related problem which we do not already know about and are working to resolve. However you can open a support ticket in our client area if you wish to report an issue.